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Domestic Abuse Awareness Training

Welcome to Domestic Abuse Awareness Training developed by Sentio Insurance Ltd in partnership with domestic abuse charity Women Acting in Today’s Society (WAITS), of which I am CEO.

Based in Birmingham, WAITS was founded in 1993 by a small group who were determined to change society. Back then, high numbers of women found it difficult to gain employment due to a lack of childcare so were far less independent. We began identifying and addressing issues in the community to help women feel empowered. We set up a Saturday school, offered welfare advice and ran initiatives to build confidence.

We soon discovered that a lot of the women asking for support were suffering domestic abuse, so began running projects to help them. Some of these projects are still going today.

We now offer:

  • Refuges providing safe and confidential housing. Residents have their own bedroom and access to shared kitchens, bathrooms and lounges
  • An advocacy service where they will speak on your behalf. This ensures their service users always have a voice, even when they feel at their most vulnerable
  • A community integration project for women who have offended or are at risk of offending due to domestic abuse
  • An experienced in-house counsellor who listens survivors and understands what they’ve been through to help them find a way forward
  • Help to access legal support, welfare and benefits and give guidance on social services and child custody
  • A team of befriending volunteers provide a friendly ear to chat to

Sentio Insurance Ltd are generously donating much-needed money to us for every course completed to enable us to continue supporting women to achieve their goals, feel empowered and gain independence.

Please note, this course is delivered from the perspective of women victims but we and Sentio Insurance Ltd acknowledge that men also suffer widespread domestic abuse. 


In this course you’ll learn:

  • What is domestic abuse? – the legal definition, what it means in simpler terms and the types of abuse
  • How to recognise the signs of domestic abuse – physical, mental and at the salon
  • How to encourage her to seek help – opening up the conversation, some phrases to avoid and offering practical advice
  • Where to signpost her to – charities and organisations that can support her
  • Some common myths and stereotypes