Confused person

BT have announced that their Redcare signalling system is being closed down, impacting business owners nationwide.

With approximately 100,000 customers relying on BT Redcare for alarm signalling in both commercial and residential properties, it’s crucial for business owners to understand the implications and take proactive steps to maintain security and insurance validity.


What does this mean for your salon?

If your alarm system currently depends on BT Redcare signalling, it’s essential to be aware of the upcoming closure and the steps you need to take. The system is scheduled to cease operations next year, meaning equipment replacement is necessary for alarm signalling to continue beyond 1st August 2025. This timeline is especially critical if your contractual services are set to expire before the specified date.

As the deadline approaches, anticipate potential challenges such as installation bottlenecks and product shortages. To mitigate any disruptions or gaps in coverage, it’s advisable to act swiftly and take the following key steps:


Find a Replacement Service

Begin by researching reputable alarm signalling system providers regulated by either the National Security Inspectorate (NSI) or the Security Systems and Alarm Inspection Board (SSAIB). Ensure that the replacement service aligns with the specific security needs of your salon and is compatible with your existing setup.

Schedule Installation

Once you’ve identified a suitable replacement service provider, arrange for the installation of the new system as soon as possible. Given the anticipated demand and potential delays, prompt action is essential to maintain uninterrupted security coverage for your salon.

Maintenance Agreement

In addition to installation, it’s crucial to prioritise ongoing maintenance to keep your alarm system in optimal working condition. Consider securing an annual maintenance contract with a reputable alarm maintenance company. This proactive approach ensures that your system remains operational and responsive, which may be required by insurers in the event of a claim.


We’re here to help…

At Sentio Salons, we understand the challenges that salon owners face in navigating security changes and ensuring the protection of their businesses. We’re here to support you every step of the way. If you need advice or assistance in finding security companies that specialise in security solutions, please get in touch. Our team can connect you with our trusted partners who can provide reliable and tailored security solutions for your salon.

Your salon’s security and peace of mind are our top priorities. By taking proactive measures, you can safeguard your business and ensure that your insurance coverage remains valid.